Technical Support

Before contacting Support, please check for any known/announced outages or maintenance. Support is available 24 hours a day, 7 days a week.

Check Outage & Maintenance Info

Phone

888-509-8644
(or 509-522-3696), option 3

Ticket Support

Click the button below to login and create a ticket.

Create a ticket

Knowledgebase

Common technical questions and how-to articles.

Knowledgebase

Billing

Billing is available 9am - 5pm Pacific time zone, Monday - Friday

Many common billing questions and issues can be addressed by logging into your billing control panel and reviewing the information and options available to you there. You can also open billing tickets to receive billing support.
Click here to login to the billing control panel.
  • 888-509-8644, option 2 (for non-local callers within the US)
  • 509-522-3696, option 2 (for local or callers outside the US)
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Sales

Sales is available 9am - 5pm Pacific time zone, Monday - Friday

  • Click here to use the web-based contact form.
  • 888-509-0025, option 1 (for non-local callers within the US)
  • 509-529-6983, option 1 (for local or callers outside the US)
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Employment

Click the button below for employment information.

Employment

Mailing Address

Advantagecom Networks, Inc.
6 SW 13th St, Ste 2
College Place, WA 99324
USA

Office Visits

Please call to schedule.

Customer Quips

  • R.J. declared:

    "I came to Advantagecom as a refugee from another webhost who really failed me. I have been with Advantagecom for a couple of months, and their service has been above and beyond what I would expect for the price. They keep their customers well-informed of any scheduled server maintenance, and when they had one emergency with a server going down due to a customer abusing their privileges, it was dealt with immediately even though it meant working in the middle of the night. Also this incident was explained and apologized for on their announcements forum....I couldn't be happier with this host, and I have been burned before, so I know what I'm talking about. I already even referred someone to them who opened an account last month."

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